At Jitu99, your privacy is more than a legal obligation — it is our commitment. This document transparently explains how we collect, use, store, and protect your personal information at all times.
Six core principles underpinning the protection of your personal data on the Jitu99 platform.
All data transmitted between your device and jitu99 servers is protected with 256-bit SSL encryption. Your personal and financial information cannot be intercepted by third parties.
Your personal data is stored on servers protected by multi-layered firewalls, restricted access, and continuous round-the-clock security monitoring.
Jitu99 does not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. Your data is used solely for service purposes.
You have the right to access, correct, or request deletion of your personal data at any time by contacting our support team.
The Jitu99 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act (PDPA), ensuring your rights as a user are always prioritized and protected.
In the event of any data breach affecting your information, jitu99 will notify you within the timeframe stipulated under our incident response procedure.
Jitu99 ("we", "Platform", or "company") is the data controller responsible for personal data collected through our website and mobile apps. This Privacy Policy explains how we handle that information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards.
We believe privacy is a fundamental right of every user. That's why our systems and processes are designed with data protection built in from the ground up — not bolted on as an afterthought. Every decision regarding data handling is made with our users' best interests in mind.
This policy applies to all users who access the Jitu99 platform via any device or channel, including the website, Android app, and iOS app. Please read this document carefully and contact us if you have any questions.
Depending on how you use our platform, we may collect the following categories of data:
Your personal data is collected through the following methods:
We use your personal data for clear and legitimate purposes. The table below outlines the primary purposes of data use along with the relevant legal basis:
| Purpose of Use | Legal Basis |
|---|---|
| Registering and managing your account | Contract performance |
| Processing deposits and withdrawals | Contract performance |
| Identity verification (KYC) and fraud prevention | Legal obligation |
| Providing customer support | Legitimate interest |
| Sending promotions and offers (with your consent) | Consent |
| Improving the platform and user experience | Legitimate interest |
| Meeting statutory reporting requirements | Legal obligation |
| Detecting and preventing illegal activity | Legal obligation & Legitimate interest |
Jitu99 does not sell your personal data to anyone. However, under certain limited circumstances, we may share your data with the following parties:
All third parties that receive your data are bound by strict data protection agreements and are audited regularly to ensure compliance with the privacy standards set by jitu99.
Jitu99 makes serious investments in security infrastructure to protect your personal data. The technical and organizational measures we implement include:
We retain your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be associated with you.
Under Malaysia's PDPA and our internal policies, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Correct inaccurate or incomplete data at any time.
Request data deletion under certain circumstances permitted by law.
Object to data processing for direct marketing purposes at any time.
Receive your data in a machine-readable format for portability.
Request a restriction on data processing under specified conditions.
To exercise any of the above rights, please contact our support team via live chat or email. We will process your request within 30 business days from the date of receipt.
Jitu99 uses cookies and similar tracking technologies to enhance the user experience, analyze platform usage patterns, and support security functions. The types of cookies we use are as follows:
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your browser's documentation.
In the course of platform operations, your personal data may be processed or stored on servers located outside Malaysia. Any such data transfers are carried out with strict safeguards in place, including:
We strive to process data within Malaysia wherever possible. When international transfers are necessary, they are only made to jurisdictions with an adequate level of data protection.
The jitu99 platform is for users aged 18 and above only. We do not intentionally collect or process personal data from individuals under the age of 18.
If we discover that a child's personal data has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the account in question. Parents or guardians who find that their child has registered an account at jitu99 are advised to contact our support team immediately.
Jitu99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated to you via:
The "Updated" date at the top of this document indicates when the last amendment was made. We encourage you to review this Privacy Policy periodically. Your continued use of the jitu99 platform after any amendment takes effect will be deemed as your acceptance of the revised terms.
If you have any questions or concerns, or wish to exercise your rights regarding your personal data, our Data Protection Officer (DPO) team is ready to assist through the following channels:
When contacting us regarding privacy, please clearly state the type of request (access, correction, deletion, etc.) and include sufficient account information so we can verify your identity before processing the request. This is an important security measure to protect your data from unauthorized access.
You also have the right to lodge a complaint with Malaysia's Personal Data Protection Commissioner if you believe your data is being processed in violation of the PDPA. However, we encourage you to contact us first so we can address your concerns directly and promptly.
Jitu99 protects your privacy with the latest encryption technology. Register now and enjoy a safe online entertainment experience alongside over 500,000 members in Malaysia.
For users aged 18 and above. Play responsibly.